Help

1. Uninstall Applications

In the Applications section, you can find all installed apps on your Mac and the lists of their service files.

Just click on any app to see a list of its temporary files and folders in the right column. You can uninstall an app entirely or delete only some of its service files and folders, like cache, logs, preferences, and so on.

If you want to delete an app completely, follow these two easy steps:

1. Select an app you want to remove and click the Uninstall button.
2. Confirm the removal by clicking the Remove button.

If you want to clean up an app and remove only its support files in order to free up some space on your disk or reset an app to the first-launch state, then do the following:

1. Select all its files except the executable item.
2. Preview the files for removal and if everything is ok, confirm the removal.

2. Manage Extensions

App Cleaner & Uninstaller allows you to manage and remove user and system extensions from your Mac:

• Launch Agents – hidden or background programs that run when you log in to your user account or start your system.
• Login Items – special agents of programs that run on user login.
• Installations – files that you download for installing apps on your Mac.
• Web Browser Extensions – special extensions for browsers that can modify and enhance their functionality.
• Screen Savers – programs that fill the screen when the computer is not in use.
• Preference Panes – special dynamically loaded plugins to customize the working of apps.
• Internet Plugins – program components that add specific features for Internet browsing.
• Widgets – programs that are launched by the Dashboard app.

Important note: be careful when you remove system extensions such as screen savers, preference panes, Internet plugins, and widgets. Removal of important items may damage the system operations.

In the Launch Agents and Login Items sections, you can disable or enable apps to run automatically. For this, use the switch button next to each extension’s name.

Also, you can remove unneeded extensions. For this, do the following:

1. Select the extensions you want to remove and click the Remove button.
2. Confirm the removal.

If you need, you can open each extension file in Finder right from the application. For this, just click the Reveal in the Finder window.

Preference Panes

Also, you can open the preference pane by clicking the Gear icon next to the pane’s name.

Permission

But note that when you do it the first time, the system will ask your permission to allow App Cleaner & Uninstaller to control System Preferences. Click OK to allow quick access to the preference panes from App Cleaner & Uninstaller.

If, for some reason, you clicked “Don’t Allow,” and now you want to change the permission, do the following:

1. Open System Settings.
2. Go to the Privacy & Security section
3. Scroll down and click Automation.
4. Select App Cleaner & Uninstaller and enable Automation for it.

3. Delete Remains

Remains are broken service files of already deleted apps. When you remove apps by simply putting them into the Trash, their service files remain on the disk. With App Cleaner & Uninstaller, you can find and remove them. For this, switch to the Remaining Files panel.

1. Select an element from the list of Remaining Files to see all related files in the right column.
2. Select all remains and click to remove them. Then just confirm the removal.

*Please, make sure you don’t need these files when removing the remains. Deleting certain files without removing the app can cause malfunctions.

4. Change Preferences

You can customize App Cleaner & Uninstaller in its Preferences. You can find Preferences in the menu bar.

General Tab

In the General tab you can change the following settings:

• Enable or disable an option when App Cleaner & Uninstaller monitors deleting apps on your Mac and reminds you to delete its service files too.
• Enable or disable searching service files in System folders
• Enable or disable sending anonymous usage data to the developer in order to improve any issues.
• Set up the Large & Old criteria – use the line cursors to put a reference point of size and date of usage for scanned apps.

Locations

By default, App Cleaner & Uninstaller searches apps in the Applications folder. In the Locations tab, you can add additional folders for being scanned for apps and extensions. Use the “+” and “-” buttons to add or exclude a folder to be scanned.

Skip List

In this tab, you can exclude apps from being scanned by App Cleaner & Uninstaller. This option will be helpful when you want to avoid accidental uninstallation of some apps and prefer not to see them in the Applications section of the uninstaller. Use the “+” and “-” buttons to add or remove apps from the Skip list.

Remove

In the Remove section, you can set up the following settings:

• Choose whether to uninstall apps permanently or move their files first to the Trash. By default, App Cleaner & Uninstaller all items of apps to the Trash, so that you can restore them.
• Enable or disable the option to show the confirmation window after successful removal.
• Enable or disable logging removed files – keep your removal history if you want to easily find the deleted files in the Trash.
• Use the Show Logs button if you need to view where log files are stored in Finder.

5. Use Shortcuts

App Cleaner & Uninstaller provides built-in shortcuts you can use to run some commands. Here is a short list of them:

⌘R – rescan
⌘O – open Finder to choose a specific app for uninstallation
⌘⌥O – open Finder to choose a specific app and remove its service files
⌘⇧O – Show apps in Finder
⌘I – Show information about the selected app
⌘1 – Switch to the Applications section
⌘2 – Switch to the Extensions section
⌘3 – Switch to the Remains section
⌘A – Select all apps with their service files
⌘⇧A – Select service files of all apps
⌘D – Deselect marks from all previously selected items

6. Troubleshooting

Error with Deleting Apps

Sometimes it happens that while uninstalling some apps, you face an error with deleting their service files and folders. In this case, App Cleaner & Uninstaller shows the exclamation mark in the Removal window.

Here are the reasons why the files can’t be deleted:

• There are running processes in the background related to the app. So check the running processes using Activity monitor, close processes related to the app you want to uninstall and try once again to remove the files.
• The apps have kernel extensions that protect themselves from being removed. It is possible to remove kext files only in the recovery mode of your Mac. After kext files removal, you will be able to uninstall apps completely.
• The files are protected from removal by System Integrity Protection (SIP) by Apple. Some apps can create files that Apple thinks are default system files and as a result, does not allow to remove them. To solve this issue, you have to disable the Apple System Integrity Protection.

7. Get the license

App Cleaner & Uninstaller provides a free trial with unlimited features. Once the trial ends, you have to get the license to use the app without any limitations.

1. Click Unlock Full Version at the top.
2. Click Go to Purchase.
3. Select the license option and make the purchase.
4. As soon as the transaction is complete, you will get the license code by email.
5. Then use this key to activate App Cleaner & Uninstaller’s full version.

8. Uninstallation Guide

If for any reason you want to delete App Cleaner & Uninstaller or reinstall it, follow these steps:

1. Open App Cleaner & Uninstaller.
2. Go to its Settings from the menu bar.
3. Switch to the Advanced tab.
4. Scroll down and click on Remove.

The app will be completely deleted from your Mac.

If you have App Cleaner & Uninstaller version 6.10 or earlier, follow these steps to uninstall the app:

1. Go to the Applications folder and remove App Cleaner & Uninstaller from there.
2. Now you need to find and delete the app’s support files. To find them, open Finder and press Cmd+Shift+G.
3. In the popup that appears, type ~/Library and press Enter.

4. In Library, find and remove the following subfolders related to the app:

   • ~/Library/Application Support/com.nektony.App-Cleaner-Pro
   • ~/Library/Application Scripts/com.nektony.App-Cleaner-Pro
   • ~/Library/Caches/com.nektony.App-Cleaner-Pro
   • ~/Library/Preferences/com.nektony.App-Cleaner-Pro.plist

   

5. Empty Trash Bin and restart your Mac.